Refund, Return & Fulfillment Policies

A refund will be provided if a student needs to withdraw from a class or workshop up to a week before the start date. If the start date of a class or workshop is less than a week away, refunds cannot be given for any reason.
Refunds cannot be provided for class sessions or workshops that a student misses. Recordings of online classes and workshops are available to view for up to eight weeks after the end of a class or workshop.
Refunds will not be provided if a student is expelled from a class or workshop due to rude and/or inappropriate behavior.
If a class session needs to be postponed, a makeup day will be scheduled. If a workshop needs to be postponed, students will be given the option of a refund if they cannot attend the new date. If a class or workshop is cancelled, students will be given the option of a refund or class credit.
Registration is required to reserve a space in a class or workshop, and payment in full is required at time of registration.
Announcements regarding classes and workshops are made via e-mail, and students are responsible for reading e-mail communications.

If a student has to cancel a private lesson up to 24 hours before the scheduled time, a refund will be provided. After that, no refunds can be provided.
If a student has to reschedule a private lesson up to 24 hours before the scheduled time, the lesson can be rescheduled for free. After that, the student must pay even if the lesson is rescheduled.
Private lessons are granted at the artist’s discretion. Rude and/or inappropriate behavior will result in an end to lessons.

All artwork is sold as is, and is reflected accurately in the product photos. Refunds cannot be given for paintings or drawings that a purchaser is dissatisfied with, and returns will not be accepted.
If a work of art is damaged in transit, a refund may be provided depending on the severity of the damage. If a work of art is lost in transit, a refund will be provided after the insurance payment is processed. If a work of art cannot be delivered and is mailed back to the sender, the purchaser must pay for the work of art to be shipped again.
If a work of art is destroyed in transit, a replacement work may be purchased, in certain cases only, at cost to the purchaser.

Class & Workshop Policies

Please mute your microphone when entering class to ensure that there isn’t excessive or distracting background noise during the lecture and demo. While you are asked to remain muted unless speaking, questions and comments are encouraged.
Feel free to turn your video on and say hello to everyone during the mid-class break! Chatting with and getting to know your fellow artists is encouraged.
Please be polite; excessive rude behavior will not be tolerated and may result in expulsion from class. Refunds will not be given to students who are expelled from class.
Please do not use software to record the class, especially if a photo of a model is being displayed. Recordings of class sessions are available to stream online for the duration of class.